Feedback

We at Charcoal Chicken And Kebab aim to bring all of our customers the very best value for money, services and food around Sydenham. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Thanks!

Michael, 17 Apr 2021

Highly recommend this place :)

Sarah, 06 Apr 2021

Awesome customer service, food is made very well love this place

Sara, 24 Mar 2021

Hi I’m looking for a quote for catering for around 30 people. Can you please email through some options? Thank you.

Sophie Hull, 18 Mar 2021

So goos

Harry, 04 Mar 2021

I love the family vibe I get when ordering and the experience being there is very good

Thomas Mcgregor, 04 Mar 2021

Can you please put some photos of the menu items to make it easy to choose the food items. Thanks

Amit, 28 Feb 2021

Hi

Crystal, 21 Jan 2021

Best hot chips

Tanya, 21 Jan 2021

Good food

Aaron, 16 Jan 2021

Firstly, with regard to your order process, the address section needs some work. There's a field that is something like 'house number', then the next is 'address'. I filled in 7 as the house number, then '7 Tasman Cres' as the address, but the system's evidently concatenated those and sent you to '77 Tasman cres'. It's a little confusing and might be easier if you just remove that 'house number' field. Secondly, on your order page there's a 'do you have a food allergy' section, where it tells you to call the store if you have an allergy and advise them. I did that. I called and said that my daughter is allergic to cheese and asked that there not be cheese on anything and double-checked that there's no cheese on the meat, etc. Everything turned up, and, the salad had parmesan cheese on it. She was pretty disappointed. I understand the salad is probably pre-prepared in bulk, but, that being the case, maybe someone could have called me (or let me know when we were speaking) and I would have chosen a different salad. Finally, the Turkish Bread was lovely, but, I would suggest you don't cut it up (unless someone asks you to), as, we ended up with an odd number of portions compared to how many we were feeding. It would have been easier to cut it ourselves, (not a complaint, just a comment since you asked for comments. The meat was fantastic. Cooked to perfection, and succulent. We really enjoyed it. The other thing we loved is the chips. Always extremely hot, which is perfect, but unusual when ordering food delivered. Chips are usually lukewarm by the time they get to you. Your food is so hot we have to use utensils to portion it out. I used to just pull the chicken meat off the bone, but that's impossible with your chicken, as it's simply too hot. Thank you for the delicious dinner. We look forward to many more from you. (If you're going to use the comments on your website, I suggest you just use the last paragraphs, don't put up the discussion earlier in the comments). :)

Larysa, 10 Jan 2021

Very good food!!!

Claudio, 09 Jan 2021

veggie burger was cold tasted uncooked, chicken was dry and along with the chips was extremely salty

Anonymous, 04 Jan 2021

Excellent food, great service, nice people to deal with, very customer focused. Five stars from me.

Craig Anear, 20 Dec 2020

Very good food for price

Lachlan, 15 Nov 2020

Best charcoal chicken i have ever had ,also kebab was perfect. Thank you

Laura, 23 Oct 2020

Very good service and very easy to order on your website my first time at ordering online

Denise, 20 Oct 2020

Great service

Tanya, 27 Jun 2020

  Reply : Thank you

The lamb kebabs are a new fave for my family and I, definitely going to be return customers!

Kiara, 23 Jun 2020

  Reply : Thank you

Food hit the spot. Easier to order through website than the food delivery apps. Had a follow up phone call to confirm details of order, which was appreciated.

Sheenal, 20 Jun 2020

  Reply : Thank you

More value meals to be added

Thanh, 13 Jun 2020

  Reply : That's what we working on it now and soon we will add to the menu 1- "charcoal hub platter" for 2 ppl 2- "mix grill platter" for 2ppl 3- vegy lovers platter for 2ppl 4- "fried hub" for 2ppl